Yealink Techical Support

YEALINK TICKETING SYSTEM

  • Fastest support (Tickets, then Mail, then Skype)

  • Focus on your truly urgent cases (Define the Priority by ticket)

  • Powerful tracking features

  • Help to optimize Yealink support

  • 24X7 technical support

YDMP

YEALINK DEVICE MANAGEMENT PLATFORM

On-Premise:  Installed in your local system: CentOS7.5 or later

Cloudhttps://dm.yealink.com/  Apply account from Yealink distributor

  • Troubleshooting

  • Device Management

  • Batch Deployment

  • Service Analysis

RPS/RPS API

YEALINK EASY DEPLOYMENT SOLUTION

  • Directly ship to customer,  reduce operating cost

  • Flexible self-management, Mass Deployment

  • Eliminates the need for Manual Configuration

  • Totally free of charge

  • Easy Integration--Open RPS API.

Yealink Certified IP Phone Engineer Program for Partners

https://www.yealink.com/onepage_51.html

  • Official Yealink Certification

  • Dedicated Training Program

  • Identify and Resolve Issues More Effectively

  • Top Priority Support from Yealink Support Team

How to become Yealink Certified IP Phone Engineer

Note: It needs Yealink partner/reseller support account to download the materials

Flexible Customize Service

Yealink provides flexible technical support and even customized service for customers when needed, Yealink Team can work closely with you to make your service more competitive and reach the Win-Win situation.

  • Dsskey function type Customized via Auto Provisioning, config what type you want.

  • Logo/Language/Web interface customized (Via Auto Provisioning), enhanced your Brand

  • New features, co-integration together with Yealink to make your service more competitive

  • Customize Dsskey Protected to avoid end users modify DSS key setting and cause some feature missing

  • Customize group paging feature to cover broadcast request